Product Manager, Retention & Monetization
Core
Own the retention and monetization roadmap for Kikoff's core credit products, focusing on churn, reactivation, plan upgrades, pricing, and packaging to drive retained, paying members and revenue per member.
Role type
Senior Product Manager (Retention & Monetization)
Builds
Retention and engagement loops, pricing strategies, and upgrade flows for consumer credit products
Domain
Consumer Fintech / Credit Building
Required skills
Data analysis (cohort analysis, LTV, unit economics), User research, Experimentation, Pricing strategy, Roadmap planning, Cross-functional leadership
Preferred skills
SQL, Technical background, Experience with subscriptions/paywalls, Consumer product experience in startups
Technologies
SQL
Responsibilities
Analyze data and talk to users to identify engagement drivers and churn reasons; Develop and experiment on experiences, offers, and content to retain users; Own levers driving revenue per member including pricing and plan upgrades; Manage cancellation and win-back flows to reduce churn; Drive strategic insights to shape roadmaps for engineering, design, and marketing; Create user segments by value, risk, and intent to drive engagement and monetization.
Seniority
Senior, hands-on IC
