IT Manager
Core
Sole IT and security resource responsible for end-to-end operations, user lifecycle management, identity & access management, and endpoint security for a distributed team.
Role type
Senior IT Manager (hands-on IC)
Builds
Secure, compliant IT infrastructure and user access processes for a remote-first maternity care platform
Domain
Healthcare technology / Maternal health
Required skills
IT operations, IAM strategy, endpoint security, device management, ticketing systems, HIPAA compliance, remote support, documentation
Preferred skills
PowerShell, Bash, Atera, SOC 2, security certifications, mentoring
Technologies
Microsoft Intune, Microsoft Defender, Microsoft O365, Google Workspace, Slack, Atera
Responsibilities
Manage Tier 1-3 IT support and troubleshooting; Own end-to-end user onboarding/offboarding and access reviews; Administer MDM, patch management, and endpoint security policies; Partner with CISO on security remediation; Maintain device inventory and logistics.
Seniority
Senior, hands-on IC