Business Operations Specialist
Core
End-to-end operational coordination, service partner governance, performance analysis, and continuous improvement for HP Service Supply Chain Harvesting programs in India and APJ markets.
Role type
Senior Business Operations Specialist (Supply Chain)
Builds
Optimized service supply chain operations, cost savings, and operational performance for HP's global markets.
Domain
Supply Chain & Operations
Deliverable
dashboards & analysis
Required skills
Supply chain operations management, Partner/vendor governance, Performance analysis, KPI tracking, Process improvement, Data analysis
Preferred skills
Program/project management, PMP certification, SAP S/4HANA, Advanced Excel/PowerPoint
Technologies
SAP S/4HANA, Microsoft Excel, Microsoft PowerPoint, SharePoint
Responsibilities
Manage end-to-end program operations to deliver savings targets and KPIs; Coordinate service supply chain activities including demand planning and delivery scheduling; Govern service partner and vendor performance against cost and quality targets; Analyze performance data and prepare monthly KPI reports and dashboards; Collaborate with cross-functional teams to identify process improvement opportunities.
Seniority
Senior, hands-on IC