Client Solution Specialist
Core
Client-facing specialist executing and optimizing email, in-app, and SMS marketing campaigns using AI tools and automation.
Role type
Client Solution Specialist (Marketing Operations)
Builds
Marketing campaigns, automated workflows, and internal tooling for clients
Domain
Lifecycle Marketing / Digital Marketing
Required skills
Email marketing, CRM/ESP management, AI tool proficiency, No-code automation, HTML/CSS troubleshooting, Client communication, Process optimization
Preferred skills
API/webhook familiarity, Basic scripting (JS/Python/SQL), BI tools, Client success experience
Technologies
Claude, ChatGPT, Cursor, Zapier, Make, Notion, MailChimp, Braze, Klaviyo, HubSpot, Salesforce, Simon Data, Customer.io
Responsibilities
Set up, test, and launch multi-channel marketing campaigns; Build automations to streamline repetitive tasks; Troubleshoot technical issues across platforms; Pilot new AI tools and document playbooks; Collaborate with developers and designers on client requests.
Seniority
Junior to Mid-level, hands-on IC
