Manager, Vault Operations (Sun - Wed)
Core
Manage daily operations for a vault and fulfillment center handling physical collectibles, including intake, authentication coordination, inventory control, and outbound shipping.
Role type
Manager, Operations (Vault & Fulfillment)
Builds
Physical collectibles inventory flow from vaulting to live commerce
Domain
E-commerce, Collectibles, Logistics
Required skills
Operations management, Team leadership, Process improvement, Inventory control, Vendor management, Data analytics, SOP development, KPI monitoring, Root cause analysis, Security compliance
Preferred skills
Supply chain management, WMS/ERP proficiency, Lean/Six Sigma, Stakeholder management
Technologies
WMS, ERP, Microsoft Excel
Responsibilities
Manage daily operations across vaulting, inventory control, and fulfillment functions; Oversee inbound and outbound workflows for physical collectibles; Maintain alignment with third-party partners (authentication, grading, logistics); Monitor KPIs including turnaround time and accuracy; Lead and develop a team of operations specialists; Identify and implement operational improvements; Develop and document standard operating procedures (SOPs); Oversee audits and physical inventory reconciliations.
Seniority
Manager, hands-on IC with people management