Operations Lead, Command Center
Core
On-shift leader coordinating live autonomous and human-assisted trucking operations to ensure uninterrupted service delivery and safety.
Role type
Senior Operations Lead (Command Center)
Builds
Live autonomous trucking operations for commercial freight and U.S. Department of Defense
Domain
Autonomous ground transportation / Commercial trucking / Public sector logistics
Deliverable
production ML models
Required skills
Command center workflow expertise, mission dynamics analysis, escalation management, SOP consistency, team mentoring, regulatory compliance (FMCSA), real-time decision-making, stakeholder communication
Preferred skills
Autonomous vehicle operations background, fleet management experience, process improvement initiatives
Technologies
Monitoring tools, playback analysis systems, triage logic platforms
Responsibilities
Serve as primary escalation point during shifts, guide prioritization and workload distribution, coordinate responses during high-severity issues, own recurring workflows (handover quality, CFH reviews), mentor Ops Specialists and Fleet Specialists, provide operational insights to leadership
Seniority
Senior, hands-on IC