Senior Enterprise Vendor Analyst
Core
Support enterprise vendor management activities to drive operational efficiency, service reliability, and risk mitigation for a portfolio of third-party vendors including call center technology and tax processing services.
Role type
Senior Enterprise Vendor Analyst
Builds
Vendor oversight, performance reporting, and contract lifecycle management
Domain
Financial services / Operations
Deliverable
dashboards & analysis
Required skills
Vendor management, contract governance, performance analysis, risk & compliance support, financial & commercial support, stakeholder coordination, process documentation, Microsoft Excel
Preferred skills
Vendor management frameworks, third-party risk management, procurement processes, financial services experience, call center software familiarity, software licensing knowledge
Responsibilities
Monitor contract and SLA compliance, support vendor reviews and issue escalation, assist with onboarding and due diligence, support audits and risk activities, assist with vendor expenses and forecasts, coordinate cross-functional teams, maintain procedures and improve workflows
