Patient Coordinator (Eye Love Optometry)
Core
Provide high-quality patient experience by managing patient flow, check-in/check-out, and administrative support in an eye care practice.
Role type
Patient Coordinator
Builds
Efficient patient flow and seamless transitions throughout the eye care experience
Domain
Healthcare / Optometry
Deliverable
client delivery
Required skills
Patient intake and check-in management, Appointment scheduling and confirmation, Medical records maintenance and confidentiality, Payment collection and billing, Telephone and email triage, MS Office proficiency
Preferred skills
Cross-training in different departments, Special project execution
Responsibilities
Greet patients and complete check-in/check-out processes, Document patient information and update records, Answer and triage patient inquiries via phone/email/fax, Coordinate patient appointment scheduling, Maintain organized front desk and entry areas, Perform confidential administrative functions like report assembly and records release