Bilingual (Spanish) Phone Outreach Associate
Core
Remote bilingual phone outreach associate responsible for calling potential members, explaining services, checking eligibility, and registering new members for Nadia Care's maternity support program.
Role type
Bilingual phone outreach associate (member enrollment)
Builds
New member enrollments for a virtual maternity care platform
Domain
Healthcare / Maternity care / Social determinants of health
Deliverable
client delivery
Required skills
Bilingual Spanish speaking, phone outreach, eligibility verification, database management, script memorization, quick learning
Preferred skills
Call center experience, sales experience, community outreach experience, enthusiasm for helping members
Technologies
Digital platforms, databases
Responsibilities
Making calls to potential members, identifying needs, answering questions about services, checking enrollment eligibility, registering members, scheduling first appointments, maintaining member databases
Seniority
Individual Contributor, entry-level to mid-level