Peer Specialist Maternal Health

## Responsibilities - Provide virtual peer support to members across pregnancy and postpartum, grounded in lived experience - Offer empathetic listening, validation, and encouragement through key perinatal transitions - Share personal insights when appropriate to normalize experiences and reduce isolation - Conduct outreach and engagement using structured workflows and communication tools - Support members in navigating common challenges (emotional wellbeing, identity shifts, recovery, feeding, sleep, returning to work) - Encourage connection to Canopie services (coaching, classes, clinical care) based on member needs - Recognize when additional or clinical support may be needed and follow defined escalation pathways - Document interactions clearly and consistently within Canopie's platform - Communicate with members via phone, video, and secure messaging - Participate in training, supervision, and peer support development ## Requirements ### Who Thrives in This Role #### Required - Lived experience with pregnancy and/or the postpartum period within the last 3-5 years - Ability to thoughtfully reflect on and use personal experience to support others in a balanced, appropriate way - Some experience in maternal health, peer support, community-based work, or caregiving roles - Comfortable providing virtual support and building connection in a digital environment - Strong interpersonal and communication skills with a warm, non-judgmental approach - Ability to follow structured workflows while maintaining authenticity in interactions - Strong digital literacy (video platforms, messaging tools, documentation systems) - Reliable, organized, and responsive in a remote setting #### Preferred - Experience in peer support roles (formal or informal) - Exposure to perinatal mental health, coaching, or support groups - Background working with diverse or underserved populations - Bilingual (Spanish/English) ## Scope & Boundaries - This is a non-clinical role and does not provide medical or mental health treatment - Peer Specialists do not diagnose or direct care decisions - The focus is on support, connection, and helping members navigate available resources - Clear escalation pathways are in place for clinical or higher-risk needs ## Benefits - Fully remote, digital-first care model - Ongoing clinical training, peer consultation, and supervision - Opportunity to help build equitable access to maternal health support at scale Please mention the word **ENTHUSIASTICALLY** and tag RMmEwMTo0Zjg6MWMxNjplZThlOjox when applying to show you read the job post completely (#RMmEwMTo0Zjg6MWMxNjplZThlOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.