Director, Product Management (BSS/Platform Services)
Core
Own the roadmap and vision for Vonage's shared platform capabilities spanning Lead-to-cash (BSS), Data Analytics, Identity Management, Accounts & Users, and API Gateway, driving strategy for internal and external users.
Role type
Director, Product Management (BSS/Platform Services)
Builds
Shared platform services for sales, commercial, revenue operations, developers, and customers
Domain
Cloud communications, BSS/OSS, Enterprise SaaS
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Product strategy, cross-cultural team leadership, enterprise SaaS knowledge (CRM, Billing, Analytics), back-office systems expertise, strategic thinking, global cloud services management, complex project delivery, security/scalability best practices, SQL/data modeling
Preferred skills
Software development experience, Agile methodologies, data format handling (CSV, XML, JSON), system integration models (SOA, APIs), project management tools
Technologies
SQL, Kibana, Jira, Confluence
Responsibilities
Define and execute product strategy including AI integrations, operationally manage the product team, collaborate with Engineering/Sales/Marketing, prioritize trade-offs across product lines, drive development speed, steward digital transformation of BSS
Seniority
Director, strategic leadership & team management
