Sr. Product Manager, Platform & Agentic Integrations
Core
Lead the product strategy and roadmap for Dialpad's Developer Platform, focusing on APIs, webhooks, MCP capabilities, and custom connectors to enable AI Agents to connect with external systems.
Role type
Senior Product Manager, Platform & Agentic Integrations
Builds
Scalable integration platform primitives, public APIs, event systems, and self-service tooling for third-party developers and internal agentic teams.
Domain
AI-native business communications, Developer Platform, Agentic AI
Deliverable
production ML models | product features | infrastructure
Required skills
Platform product management, API and integration architecture, developer experience design, cross-functional leadership, strategic roadmap planning, product judgment for scalability
Preferred skills
Experience with MCP (Model Context Protocol), IPaaS/Membrane, low-touch partner models, agentic AI workflows
Technologies
APIs, webhooks, events, MCP, Microsoft Teams, IPaaS, Membrane
Responsibilities
Own product strategy and roadmap for Platform & Agentic Integrations; Define platform primitives for third-party developers; Drive evolution of Dialpad MCP and ecosystem capabilities; Lead product development for custom connectors and actions; Build platform management experiences for scaling integrations; Partner with engineering and GTM teams to ship reliable capabilities; Define customer and admin experiences for connector setup and management; Prioritize roadmap investments across platform improvements and ecosystem scale.
Seniority
Senior, hands-on IC
