Support Coordinator
Core
Coordinate safe, responsive, person-centred supports for NDIS participants, building relationships with participants and families to understand their goals and needs.
Role type
Support Coordinator
Builds
NDIS participant support plans and connections to funded, mainstream, and community services
Domain
Disability services / Community services
Deliverable
client delivery
Required skills
NDIS plan management, care plan review, risk assessment, budget monitoring, stakeholder coordination, documentation compliance, incident escalation, staff mentoring
Preferred skills
Experience in disability or community services, knowledge of allied health professionals
Technologies
CRM, MS Office
Responsibilities
Coordinate and monitor services across providers to align with participant goals; review Care Plans, Risk Assessments, and Service Agreements; manage budgets and prepare reports; maintain accurate case notes and ensure compliance with NDIS and safeguarding requirements; mentor allocated support staff; escalate high-risk concerns.
Seniority
Mid-level, hands-on IC
