Patient Services Officer
Core
Manage day-to-day administrative and clerical activities to support the smooth operation of an oncology clinic and create a positive experience for patients.
Role type
Patient Services Officer (Medical Administration)
Builds
Clinic operations and patient care experience
Domain
Healthcare / Oncology
Deliverable
Dashboards & analysis
Required skills
Patient appointment scheduling, billing and receipting, patient record management, documentation filing, stakeholder communication, multitasking in fast-paced environments
Preferred skills
Experience with patient billing systems, Medicare billing mechanisms, medical administration, healthcare reception
Technologies
Clinical and administrative systems, patient billing systems
Responsibilities
Manage day to day administrative and clerical activities, Coordinate patient appointments, Process billing and receipting, Maintain accurate patient information, Prepare and manage documentation, Maintain patient records and files, Support clinic workflows, Collaborate with internal teams, Prioritize and manage multiple tasks