Senior Workstation Engineer
Core
Senior technical lead for workstation infrastructure, endpoint management, and Software Asset Management (SAM) supporting SMB HR solutions.
Role type
Senior IC workstation engineer (infrastructure & SAM)
Builds
Workstation infrastructure, endpoint management solutions, and SAM governance controls
Domain
IT Infrastructure / Endpoint Management / Software Asset Management
Required skills
Windows/Mac administration, Active Directory, Azure Intune, JAMF, SAM lifecycle management, scripting, hardware troubleshooting, network protocol analysis, VDI/AVD administration
Preferred skills
Apple Certified Mac Technician, MCSE, VMware, Citrix, ITIL, IAITAM CSAM/CITAM, Crestron controls, Microsoft Teams Room administration
Technologies
Windows, macOS, Azure, Intune, JAMF Pro, Active Directory, VDI/AVD, Cisco Webex, Microsoft Teams, Crestron
Responsibilities
Provide insight for long-term IT infrastructure planning and architecture; deliver 2nd/3rd level technical support and resolve escalated cases; translate business requirements into technical specifications for infrastructure designs; perform systems integration, component, and user acceptance testing; consult on capital and expense budgets for workstation technologies; mentor junior team members; monitor incident trends and troubleshoot complex system issues; support SAM duties including inventory accuracy, license compliance, audit readiness, and cost optimization.
Seniority
Senior, hands-on IC