Senior Engineer, Live Operations
Core
Senior Full Stack Engineer responsible for real-time incident response, reliability engineering, and automation for live streaming commerce platforms.
Role type
Senior hands-on IC reliability engineer (live operations)
Builds
Live streaming commerce platform (Fanatics Live, Instant Rips) for global sports fans and sellers
Domain
E-commerce / Live streaming / Sports technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Full stack engineering, incident response, observability (Datadog), cloud infrastructure (AWS), CI/CD, automation, root cause analysis, system architecture
Preferred skills
Elixir, GraphQL, React, real-time streaming (WebSockets, live video), marketplace/e-commerce support, internal tooling development
Technologies
AWS, Datadog, WebSockets, GraphQL, React, Elixir
Responsibilities
Triage and resolve live production incidents; build dashboards, alerts, and SLOs; automate operational workflows; drive durable fixes for recurring issues; lead architecture discussions for reliability initiatives; establish runbooks and escalation paths.
Seniority
Senior, hands-on IC