Senior Software Engineer - New Customer Experience
Core
Building end-to-end experiences for new customers adopting the Pantheon platform, covering discovery, evaluation, onboarding, and value realization.
Role type
Senior Software Engineer (Customer Experience)
Builds
New customer onboarding flows and product features for the Pantheon WebOps platform
Domain
WebOps / Developer Platform / SaaS
Deliverable
product features
Required skills
Python, GoLang, JavaScript, distributed systems, data structures, algorithms, cloud platforms (GCP, AWS), container orchestration (Kubernetes), RESTful APIs, GraphQL APIs, authentication and authorization systems (Auth0)
Preferred skills
Continuous learning, meticulous product reliability, technical documentation, cross-functional collaboration
Technologies
Python, GoLang, JavaScript, GraphQL, Auth0, Terraform, Google Cloud, Kubernetes
Responsibilities
Design and implement new features for customer onboarding; maintain and improve authentication and authorization systems; ensure stable deployments and reliable product performance; contribute to technical documentation; collaborate with cross-functional teams
Seniority
Senior, hands-on IC
