Enterprise Lead
Core
End-to-end management, governance, and continuous improvement of a portfolio of enterprise business applications supporting Finance, HR, Collaboration, Quality, and Aged Care Community functions.
Role type
Senior IC Enterprise Applications Lead
Builds
Enterprise application portfolio stability, service excellence, and regulatory compliance
Domain
Enterprise IT Operations / SaaS & COTS Applications
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Enterprise application portfolio management, SaaS and COTS application management, ITIL service management, stakeholder management, multi-tiered distributed architecture management, offshore support team leadership, application transition and stabilization leadership
Preferred skills
ServiceNow experience, ITIL Foundation/Intermediate certification, Agile/Scrum certification, Community Care/Aged Care industry experience, Digital transformation and enterprise application modernization program experience
Technologies
Workday, Dynamics 365, SAP ECC, Salesforce, Aurion, Kris 21, Coupa, Jira, Confluence
Responsibilities
Own end-to-end service delivery across the enterprise application portfolio, Govern application roadmaps, upgrades, patching, and technical debt management, Manage relationships with application vendors and managed service providers, Oversee application enhancements through Agile ways of working, Ensure compliance with organizational policies and regulatory requirements, Lead application support teams, analysts, vendors, and SMEs
Seniority
Senior, hands-on IC with leadership responsibilities
