Consultant, Technical Writer and Process Improvement Analyst
Core
Support documentation and analysis of business processes, workflows, and program requirements while translating complex regulatory information into clear guidance materials.
Role type
Mid-level management consultant (technical writing & process improvement)
Builds
Standard Operating Procedures (SOPs), job aids, training materials, implementation documentation, and process improvement recommendations for federal agencies and government clients.
Domain
Management Consulting / Government Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical writing, process analysis, requirements gathering, workshop facilitation, presentation development, report writing, Microsoft Office (Word, PowerPoint, Excel), information synthesis
Preferred skills
SOP/playbook development, federal agency support, grants management, compliance programs, training content creation, process improvement initiatives, change management
Technologies
Microsoft Office Suite
Responsibilities
Support stakeholder interviews and requirements gathering; draft and maintain SOPs and training materials; conduct research for process improvement recommendations; develop presentations and reports for client review; assist in developing onboarding resources and knowledge repositories.
Seniority
Junior to Mid-level, hands-on IC