Forward Deployed Engineer
Core
On-site technical lead serving as the primary technical presence for customer engagements, leading pilots, demos, and supporting adoption.
Role type
Forward Deployed Engineer (Customer-Facing Technical Lead)
Builds
Customer pilots, demos, and successful adoption of developer tools and HR tech platforms.
Domain
HR technology, ATS platforms, developer tools, API-first systems
Deliverable
client delivery
Required skills
full-stack web application configuration and debugging, API script generation (Ruby or Python), onsite customer requirement gathering, technical solution shaping, project execution and tracking, cross-functional collaboration with Product and GTM
Preferred skills
experience in software/solutions/sales engineering, track record of project delivery from scoping to delivery, balancing customer needs with technical tradeoffs
Technologies
Ruby, Python, web applications, APIs, IDEs
Responsibilities
Lead customer-facing engagements including discovery, pilots, and demos; partner onsite with customers and internal teams to uncover needs and shape solutions; keep customer projects on track through disciplined execution; collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer
Seniority
Mid-to-Senior, hands-on IC with customer-facing focus
