NetSuite Delivery Manager
Core
Own delivery outcomes for a pod of NetSuite consultants, acting as a trusted advisor to clients on implementation, adoption, and value realization.
Role type
Senior Delivery Manager (NetSuite ERP)
Builds
NetSuite ERP implementations and transformations for client organizations
Domain
Enterprise Resource Planning (ERP) / Cloud Accounting
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
NetSuite implementation, project management, people management, stakeholder alignment, escalation management, presales scoping, team coaching, delivery governance, commercial judgment
Preferred skills
Accounting background (CPA), NetSuite ERP Consultant Certification, ARM Certification, AI tool fluency, vertical-specific process knowledge (SaaS, Manufacturing, Professional Services)
Technologies
NetSuite
Responsibilities
Track and manage project activity across timeline, scope, budget, and risks; build executive credibility with client stakeholders; establish project governance and reporting; partner with Solution Architects to align scope and solution direction; serve as escalation point for team and clients; monitor client sentiment; triage and assess presales opportunities; lead scoping efforts; conduct 1:1s and development conversations for direct reports; drive delivery standards and continuous improvement; support workforce planning and talent development
Seniority
Senior, hands-on IC with team leadership