Salesforce Solution Consultant (Business Analyst)
Core
Translate customer business requirements into scalable Salesforce solutions, leading discovery workshops and designing configurations aligned with Salesforce Professional Services Methodology.
Role type
Senior functional solution consultant (Salesforce)
Builds
Configured Salesforce solutions (Sales Cloud, Service Cloud, Data Cloud, Agentforce) for enterprise clients
Domain
SaaS/Cloud Consulting, Salesforce ecosystem
Required skills
Salesforce configuration, requirements gathering, Technical Design Document (TDD) creation, UAT planning, data migration validation, cross-functional collaboration, facilitation
Preferred skills
Salesforce certifications (Administrator, Platform App Builder), industry experience (Public Sector, Financial Services, Healthcare, Manufacturing), Agentforce experience
Technologies
Salesforce, Sales Cloud, Service Cloud, Data Cloud, Agentforce
Responsibilities
Lead customer discovery and requirements-gathering workshops; Design and configure Salesforce solutions; Develop Technical Design Documents (TDDs); Support UAT planning and execution; Contribute to go-live readiness activities including data migration validation
Seniority
Senior, hands-on IC