Medical Administration and Bookings Coordinator
Core
Customer service and service coordination role managing bookings, handling enquiries, and liaising with hospitals, clinicians, and patients to ensure seamless care access.
Role type
Medical Administration and Bookings Coordinator
Builds
Telehealth service delivery operations
Domain
Digital Health / Telehealth
Deliverable
dashboards & analysis
Required skills
Customer service, Call center operations, Appointment scheduling, Stakeholder liaison, Data entry, Administrative support
Preferred skills
Experience in healthcare operations, Proficiency with digital systems, Ability to manage competing priorities
Responsibilities
Manage inbound calls and email enquiries, Coordinate and schedule appointments, Liaise with hospitals and clinicians, Maintain accurate records, Provide administrative support, Process service requests
Seniority
Individual Contributor, Entry to Mid-level