Senior Technical Presales Engineer & Solution Consultant SF Bay Area preferred

## About the role Why should you join? For nearly 30 years, we've helped organizations automate complex processes without ripping out their existing systems – we orchestrate what they already have. Now part of Ricoh Group, we're scaling globally while keeping our startup DNA: flat hierarchies, direct access to leadership, and real ownership over your work. We are looking for a Senior Technical Presales Engineer & Solution Consultant to partner closely with Sales and customers on enterprise automation opportunities. This role combines technical consulting, solution architecture, demos, and customer-facing leadership. Candidates must reside in the San Francisco Bay Area. We may also consider candidates located in other US states for highly experienced profiles. ## Responsibilities - Lead technical discovery sessions and solution workshops with enterprise customers - Analyze business processes and identify automation and orchestration opportunities - Design scalable workflow, integration, and solution architectures for complex enterprise environments - Build and deliver tailored demos, prototypes, and proof-of-concepts aligned to customer use cases - Present technical concepts and solution strategies to both business and technical stakeholders - Partner closely with Sales to support strategic opportunities, RFPs, and customer engagements - Architect integrations across APIs, databases, and enterprise systems - Collaborate with Product, Marketing, and Professional Services teams to support customer success and product strategy - Provide technical guidance to customers, partners, and implementation teams ## Requirements ### Required: - 7+ years of experience in pre-sales engineering, solution architecture, or enterprise software consulting - Experience with workflow automation, BPM platforms, or digital process automation (DPA) - Strong understanding of enterprise integrations, APIs, and system architecture - Experience designing solution architectures for enterprise software environments - Ability to build technical demos, prototypes, or proof-of-concept applications - Strong presentation skills and ability to communicate with both technical and business stakeholders ### Preferred qualifications: - Experience with process automation or low-code platforms, such as: - Camunda - Appian - Pega - ServiceNow - Mendix - OutSystems - Bonita - Bizagi - IBM BPM - Additional experience with: - BPMN 2.0 process modeling - REST APIs and web services - Enterprise integration patterns - Distributed or global software teams ## What you need to thrive You'll thrive here if you: - Build trusted relationships and deliver compelling, executive-level presentations. - Take ownership, proactively identify problems, and drive solutions. - Are comfortable with ambiguity and shifting priorities. - Focus on delivering meaningful business impact. - Quickly translate complex customer processes into scalable automation solutions. - Create high-impact demos and proof-of-concepts that clearly demonstrate value. - Are seen by customers as a trusted advisor on process a