Client Experience Support Specialist
Core
Support client accounts behind the scenes by assisting with campaign setup, platform configuration, asset management, and internal coordination to ensure smooth campaign execution and platform optimization.
Role type
Client Experience Support Specialist (AdTech Operations)
Builds
Digital, Social, Mobile, Advanced-TV, and Digital-out-of-Home advertising campaigns using AI-driven Hyper-Personalized Dynamic Creative technology.
Domain
Digital Advertising / AdTech
Required skills
Campaign execution workflows, Platform configuration, Asset management, Internal coordination, Performance monitoring, Project tracking, Process documentation, Cross-functional collaboration
Preferred skills
DCO technology familiarity, Creative versioning, Data feeds management, Programmatic advertising knowledge
Technologies
Clinch platform, Ad serving platforms, DCO tools
Responsibilities
Assist Client Experience Managers in executing client campaigns including setup, tracking, and optimization; Support translation of client objectives into actionable platform configurations; Monitor campaign progress and performance metrics; Prepare and organize campaign materials such as data feeds, creative assets, reports, and documentation; Collaborate cross-functionally with product, operations, and creative teams; Help manage project timelines and task tracking; Document processes, workflows, and learnings.
Seniority
Junior to Mid-level, hands-on IC
