Recoveries Specialist
Core
Manage a portfolio of late-stage commercial recoveries, negotiating resolutions and handling complex accounts from contact to litigation.
Role type
Senior IC recoveries specialist (commercial/SME lending)
Builds
Recovery outcomes for OnDeck's small business lending portfolio
Domain
Financial services / Commercial lending / Debt recovery
Deliverable
client delivery
Required skills
late-stage collections, negotiation, skip tracing, financial hardship assessment, litigation management, KPI management, difficult conversation handling
Preferred skills
commercial/SME lending experience, litigation experience, Salesforce proficiency
Responsibilities
Manage end-to-end recovery portfolios, negotiate payment arrangements and settlements, conduct skip tracing and investigations, assess financial hardship applications, liaise with solicitors and field agents, manage accounts progressing to litigation, meet recovery targets
Seniority
Experienced, hands-on IC