vCAD Administrator
Core
Support and maintain computer-aided dispatch (CAD) and mobile data terminal (MDT) systems for public safety agencies, overseeing configuration, GIS integration, and operational support.
Role type
Senior IC CAD Administrator
Builds
CAD and MDT systems for public safety dispatch operations
Domain
Public Safety / Emergency Response
Required skills
CAD system configuration, MDT administration, GIS data management, system troubleshooting, change management, user access control, technical documentation, stakeholder communication
Preferred skills
Versaterm vCAD experience, mentoring capabilities, autonomous remote work
Technologies
Versaterm vCAD, GIS, MDT devices
Responsibilities
Configure and maintain CAD/MDT systems including unit structures and operational rules; manage GIS data integration and mapping; handle technical support tickets and system outages; coordinate software updates and patches; mentor agency personnel on system administration; prepare system status reports.
Seniority
Senior, hands-on IC