Technical Product Manager

## About the role A senior individual contributor role at the intersection of product direction, engineering process, and client outcomes. You will be the person who turns ambiguity into shipped features — and keeps a growing platform from accumulating invisible debt. ## Responsibilities - Manage a tech team through a structural process change and speak specifically about what broke, what they changed, and what improved. - Take a product from its first documentation-zero state to a well-documented, institutionally resilient one. - Sit in a difficult client conversation where the client wanted something unreasonable — and hold the line without losing the relationship. - Manage someone who pushed back on being managed, and have a specific, unsanitised story about how it went. - Understand SSO/SAML, HRMS integration patterns or other enterprise integration complexity at a level sufficient to write a technical spec without engineering input. - Use Jira (or equivalent) as a process governance tool — sprint velocity, bug classification, release notes, retrospective action tracking — not just a task list. - Work in L&D tech, HR tech, sales enablement or an adjacent SaaS vertical — understand that end users are often frontline workers with limited digital literacy. - Have Figma proficiency and make design decisions on wireframes independently. ## Requirements - Has managed a tech team through a structural process change and can speak specifically about what broke, what they changed, and what improved. - Has taken a product from its first documentation-zero state to a well-documented, institutionally resilient one. - Has sat in a difficult client conversation where the client wanted something unreasonable — and held the line without losing the relationship. - Has managed someone who pushed back on being managed, and has a specific, unsanitised story about how it went. - Understands SSO/SAML, HRMS integration patterns or other enterprise integration complexity at a level sufficient to write a technical spec without engineering input. - Has used Jira (or equivalent) as a process governance tool — sprint velocity, bug classification, release notes, retrospective action tracking — not just a task list. - Has worked in L&D tech, HR tech, sales enablement or an adjacent SaaS vertical — understands that end users are often frontline workers with limited digital literacy. - Has Figma proficiency and can make design decisions on wireframes independently.