Product SME – Property Claims
Core
Own the property-claims perspective inside Product to turn adjusting judgment and operational data into defensible workflows, quality standards, and measurable product improvements.
Role type
Senior individual-contributor Product SME (property claims)
Builds
Software solutions for modernizing insurance claims processing for large insurers
Domain
Insurance / Property & Casualty Claims
Deliverable
product features
Required skills
Property & Casualty (P&C) claims adjudication, end-to-end claims lifecycle management, claims data integrity, workflow optimization, regulatory compliance, stakeholder influence
Preferred skills
Field or desk adjusting experience, fraud detection knowledge, AI/ML decision-making context
Technologies
Claims management systems, data analytics tools, automation platforms
Responsibilities
Conduct end-to-end reviews of the property claims lifecycle to identify friction points and automation opportunities; Develop deep expertise in property claims decision-making and data structures; Identify breakdowns in claim workflows and documentation; Own the integrity of core claims data across systems; Define and defend standards for claims quality and defensibility; Partner cross-functionally to resolve systemic issues; Improve inputs and outputs across the claims process; Translate insights into measurable product improvements; Influence roadmap decisions with financial and operational context; Teach and advise Product and Engineering as the internal SME on property claims; Align teams around consistent process standards
Seniority
Senior, hands-on IC