IT Systems Administrator
Core
Own the day-to-day technology experience for every employee at Neuralink, providing expert end-user technical support and managing critical systems for a diverse user base including engineers, scientists, and clinicians.
Role type
Senior IT Systems Administrator (Tier 1/2 Support)
Builds
Reliable IT infrastructure, secure access environments, and efficient support operations for the corporate environment.
Domain
Healthcare Technology / Enterprise IT Operations
Required skills
Endpoint management (macOS, Windows, Linux), MDM administration (Jamf, Intune, Kandji), Identity and Access Management (Microsoft Entra, Okta, Google Workspace), Security policy enforcement, Network troubleshooting (VLAN, Wi-Fi), Scripting (Bash, Python, PowerShell), Asset lifecycle management, HIPAA/PII compliance.
Preferred skills
IAM protocols (SAML, SCIM, OAuth), Zero-trust architecture, Certificate-based authentication, IaC tools (Terraform, Ansible), Legacy AV equipment maintenance.
Responsibilities
Provide expert end-user technical support across macOS, Windows, and Linux environments as part of a tier-1 support rotation; Deploy, configure, and manage endpoint devices using MDM platforms; Administer identity provider (IDP) and IAM systems; Implement and enforce security policies across endpoints and SaaS applications; Perform L1 and L2 network troubleshooting; Manage endpoint hardware inventory; Develop automation and tooling using scripting; Ensure compliance with HIPAA and internal security policies.
Seniority
Mid-Senior, hands-on IC