Product Engagement Engineer

## About the role We're hiring a Product Engagement Engineer to develop, drive, and own activation, engagement and gamification mechanisms within our platform. You can think of a Product Engagement Engineer as 1-part Front-End Developer, 1-part Designer, 1-part Product Manager. You will be responsible for identifying, integrating, building, evaluating, and evolving activation, engagement and gamification mechanisms for students, agents and educators within our platform. Examples of activation and engagement mechanisms are things like: - Achievements & Badges - Experience & Points Systems - Leaderboards - Streaks - Rewards Systems This role is best suited for a strong individual contributor who feels rewarded from building "cool" stuff that measurably improves a product and platform. If you've ever been a technical founder, solopreneur or huge independent contributor to a product then this role may be for you. The ideal candidate is a self-starter who has a strong sense of independence and initiative that is comfortable with a culture of work where roughly 70 to 80% of your time is independent and individual development, with the other 20% being connecting and collaboration with the rest of the team. While on a team with others who can support you; you will be expected to be able to design and build features single-handedly. Ideally you know and have experience designing, building and evolving a fully working feature (both server-side and the UI); however we are open to candidates who are strong in design, UI, animations, and product management, but lacking in the server-side and dev-ops skill sets. You are a good fit for this role if... - You're an entrepreneurial, independent thinker who enjoys autonomy and doesn't feel a need approval to move forward. - You have experience with performing the entire product development process from end-to-end on your own (idea, design, development, releasing, and maintaining, as well as monitoring and evaluating the effectiveness of released features). - You're an avid mobile app user and consumer who loves seeing app designs, interactions and animations; and you actively notice the micro-interactions while using other apps. - You take pride in creating and tuning interaction patterns and animations to reach pleasant and satisfying user experiences. - You have previous experience building and/or working on Leaderboards, Points Systems, Streaks, Rewards Systems, or other gamified engagement and retention focused features. - You consider measuring the adoption, usage and effectiveness of the features you release to be mandatory in your work. - You feel that your work isn't successful or done until you've seen measurable proof of whether the feature is progress towards (or away from) the desired outcome or not. - You take ownership and feel accountable for the features you release and the impact they have (or don't) once released. This role is not a fit for you if... - You haven't released, measured and evaluated the impact or effectiveness of a feature before. - You don't know how to write code. - You only want to write code and not think about the product or business value of your work and effort. - You don't consider your skills to be a source of your professional pride You will be responsible for: - Understanding the goals of our business and our school district customers - Identifying feature ideas and opportunities for gamification focused on activation, engagement and retention. - Prototyping your feature ideas. - Presenting your feature ideas to the broader team and small groups of end users to collect feedback and sentiment for adjustments. - Testing, Releasing and Monitoring - Announcing your features to end users - Measuring the outcome, impact and effect of your features - Advising the team on whether we should maintain, extend, remove or replace - Refining and tuning interaction paths, patterns and animations to create a delightful user experience ## Requirements - You must be based in the US. - You must know and be familiar with React Native, Expo, and TailwindCSS. - Have a "Just in Time" desire to learn and grow in your skillset and expertise. - Be prepared to share a portfolio or set of examples that demonstrate your previous work. If you really want to impress us then apply with a suggestion for a gamification idea you think could be effective for our platform. ## Nice to have - You're familiar with Ruby on Rails - You're familiar with the inner workings of public education systems. - You're passionate about public support services such as transportation, homelessness services and food pantries. ## What we offer - Make your own hours. Need to take your little one to kindergarten every morning? No sweat at all. Want to be there for Soccer practice? Go for it! - No limit to time off. We respect everyone's commitment to our work and to each other's time. - $500/mo budget towards an Individual Choice BCBS Healthcare Plan - WFH budget