Allocator - Rail Replacement & Special Services
Core
Coordinating rail replacement services, special event transport operations, and planned service disruptions across a transport network.
Role type
Operational Allocator (Transport)
Builds
Rail replacement bus services and special event transport operations
Domain
Public Transport Operations
Required skills
Transport operations coordination, resource allocation, stakeholder liaison, incident escalation, safety compliance, operational reporting, costing and invoicing
Preferred skills
Bus/rail operations experience, Operations Control Centre (OCC) experience, incident management knowledge, large-scale network experience
Responsibilities
Coordinating rail replacement and special event bus services, allocating vehicles and operational resources, liaising with depots and OCC, monitoring live operations during disruptions, escalating operational risks and incidents, supporting safety and compliance activities, assisting with customer communications, supporting event planning and post-event reviews, maintaining records and reporting
Seniority
Mid-level operational professional