Kahua Program Analyst
Core
Support a global IT implementation at the Department of State by translating business requirements to the program team and managing product delivery workflows.
Role type
Program Analyst (IT Implementation)
Builds
Global IT implementation solutions for the Department of State
Domain
Federal Government IT / Construction Management Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business process improvement, requirements analysis, stakeholder engagement, technical documentation, user manual development, issue/risk/change management, User Acceptance Testing, deployment oversight, system performance monitoring
Preferred skills
Department of State experience, Kahua construction management software, Agile methodologies (SAFe, Scrum, Kanban), Azure DevOps
Responsibilities
Engage with business owners to identify and document requirements; facilitate meetings between product and business teams; create technical documentation and user manuals; manage issues, risks, and changes; conduct UAT; oversee product deployments; monitor system performance and troubleshoot.
Seniority
Mid-level, hands-on IC