Sr. ServiceNow Business Analyst
Core
Leading ServiceNow projects by translating complex business requirements into technical designs and solutions for federal clients.
Role type
Senior ServiceNow Business Analyst
Builds
ServiceNow applications and solutions for federal government clients
Domain
Federal IT / Low-code platform consulting
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow implementation, requirements translation, process mapping, stakeholder engagement, UAT facilitation, technical documentation, Agile methodologies
Preferred skills
ServiceNow certifications (CSA, CIS, CAD), low-code/no-code platforms (Power Apps, UiPath), financial management knowledge
Technologies
ServiceNow, GRC, SPM, ITSM, App Engine, Scoped Apps, Power Apps, Power Automate, SharePoint, UiPath, Databricks, Power BI, Tableau
Responsibilities
Interact with clients to identify functional requirements, design future state processes, collaborate with development teams, conduct technical assessments, create functional work products, support testing and training
Seniority
Senior, hands-on IC