Strategy & Operations
Core
Own day-to-day execution and management of the Records Retrieval Team, shaping the team from the ground-up to automate medical record retrieval for law firms and healthcare practices.
Role type
Senior Strategy & Operations Manager
Builds
Records Retrieval Team operations, internal processes, SOPs, dashboards, and operational tooling
Domain
Healthcare technology / Legal tech
Deliverable
production ML models
Required skills
Team building and hiring, process design, performance tracking, capacity modeling, automation tooling, data analysis, stakeholder management
Preferred skills
Startup experience, technical or technical-adjacent background, comfort with ambiguity
Technologies
Dashboards, Zapiers, Retool
Responsibilities
Create new-hire orientation and continuous training programs; Define and track performance of the Records Team; Restructure internal organizations to optimize efficiency; Design internal processes and SOPs; Model internal capacity and margin constraints; Build operational improvements using tools like Zapiers and Retool
Seniority
Senior, hands-on IC