Customer Service Officer
Core
Answer inbound calls, resolve customer issues, manage order entry, process invoices, and coordinate deliveries for construction chemicals.
Role type
Customer Service Officer
Builds
Order entries, invoices, and delivery schedules for construction chemicals
Domain
Construction chemicals
Deliverable
client delivery
Required skills
Order entry, invoice processing, delivery coordination, phone support, SAP
Responsibilities
Answer inbound calls, resolve customer issues, maintain email mailbox, process invoices and credits, liaise with freight providers, assist Sales and Logistics teams