Sr. Business Analyst, Salesforce
Core
Lead planning and execution of business-critical technology projects, translating business requirements into functional specifications for scalable Salesforce solutions focused on billing and revenue cycle applications.
Role type
Senior Business Analyst (Salesforce)
Builds
Salesforce configurations, customizations, and integrations for billing and revenue cycle applications
Domain
Healthcare / Revenue Operations / Finance
Required skills
Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce CPQ, Salesforce Revenue Cloud, order-to-cash processes, healthcare revenue cycle processes, billing, claims submission, denial management, collections, sales processes, finance processes, accounting processes, revenue recognition, requirements elicitation, project management
Preferred skills
Salesforce Administrator certification, Scrum certification, Agile certification, PMP certification
Technologies
Salesforce, CPQ, Revenue Cloud
Responsibilities
Lead planning and execution of business-critical technology projects, Partner with Sales, Sales Ops, Finance, Legal, Product Management, Operations, Data, and Engineering to assess business needs, Lead requirements sessions with business stakeholders, Translate business requirements into clear, detailed functional specifications and designs, Manage the delivery of Salesforce solutions including configuration, customization, and integration, Develop and manage project plans including timelines, budgets, resources, and risks, Drive technical integration projects, Identify operational gaps and opportunities for process improvement and automation, Ensure projects comply with company policies, procedures, and standards, Troubleshoot and resolve issues reported by end users
Seniority
Senior, hands-on IC
