Field Service Engineer, Spectroscopy
Core
On-site installation, implementation, preventive maintenance, and repair of Agilent Spectroscopy systems in laboratory environments.
Role type
Field Service Engineer (Spectroscopy)
Builds
Integrated solutions including hardware, software, operating systems, and networking components for life science and diagnostic laboratories.
Domain
Life science, diagnostics, and applied market laboratories
Deliverable
physical/clinical work
Required skills
Spectroscopy instrumentation support, hardware installation and configuration, system diagnostics and repair, preventive maintenance planning, customer training, networked system integration
Preferred skills
ICP-OES, ICP-MS, and/or UV-Vis spectroscopy experience, 1-2+ years industry experience with spectroscopy instrumentation
Technologies
ICP-OES, ICP-MS, UV-Vis spectroscopy systems, operating systems, networking components
Responsibilities
Install, configure, and optimize Agilent Spectroscopy hardware, software, and networked systems; Diagnose and resolve product performance and availability issues; Perform preventive maintenance, repairs, upgrades, and system optimizations; Proactively identify potential equipment issues to prevent unplanned downtime; Advise customers on preventive maintenance schedules and configuration best practices; Train customers and other field engineers on Agilent Spectroscopy solutions
Seniority
Mid-level, hands-on IC