Field application engineer, GC&GCMS
Core
Delivers scientific/technical expertise to drive sales and provide support for new and existing customers, integrating Agilent GC&GCMS products and solutions into customer environments.
Role type
Field application engineer (analytical instrumentation)
Builds
Customer solutions and demonstrations for GC&GCMS applications
Domain
Analytical chemistry / Instrumentation
Deliverable
client delivery
Required skills
GC&GCMS technical expertise, wet-lab operations, data analysis, customer requirements analysis, solution integration, troubleshooting, technical presentation
Preferred skills
Post-graduate certification or license in relevant field
Technologies
GC&GCMS systems, Agilent products
Responsibilities
Provide pre-sales technical and application support, conduct customer requirements analysis and sample analysis, prepare and present technical presentations and seminars, integrate Agilent products into customer environments, provide remote and on-site troubleshooting, document post-sales support inquiries and complaints, communicate customer feedback to R&D and product marketing, present at conferences and seminars
Seniority
Mid-level (4+ years experience)