Sales Process Specialist APAC
Core
Support day-to-day operations of the APAC Digital Center of Excellence, ensuring seamless execution of digital initiatives, maintaining governance, and driving process improvement.
Role type
Digital Operations & Center of Excellence (CoE) Specialist
Builds
Digital sales and eCommerce solutions, governance frameworks, and operational dashboards
Domain
Digital Commerce / Sales Operations / Process Improvement
Deliverable
dashboards & analysis | product features | infrastructure
Required skills
Process mapping, stakeholder communication, troubleshooting, documentation management, data analysis, change management, project coordination
Preferred skills
Digital sales/eCommerce knowledge, Lean/Six Sigma, change management principles
Technologies
Microsoft 365, SharePoint Online, Excel, Power BI, Salesforce CRM, Visio, Bizagi, Ariba
Responsibilities
Manage CoE documentation and SOPs, provide first-level troubleshooting for digital sales solutions, analyze operational workflows for efficiency, develop performance dashboards and KPI reports, coordinate governance meetings and action items
Seniority
Mid-level, hands-on IC
