Scheduling Success Coordinator - Switzerland-German Speaking
Core
Coordinate daily scheduling for field service engineers to ensure efficient onsite installations, repairs, and maintenance for life science and diagnostic customers.
Role type
Operations coordinator for field service scheduling
Builds
Efficient field service operations for life science and diagnostic instrument customers
Domain
Life sciences / Medical diagnostics / Field service operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic planning, resource optimization, conflict resolution, process improvement, data record management, stakeholder communication
Preferred skills
German and English fluency, French language skills, technology background
Technologies
Scheduling software, customer relationship management systems
Responsibilities
Lead and coordinate the scheduling team for onsite service events, optimize scheduling of field engineers and service partners, manage and confirm all onsite service orders, collaborate with departments to resolve resource shortages, maintain accurate records and follow company procedures
Seniority
Individual contributor, operational support