Customer Application Specialist (CAS) -Pathology
Core
Scientific and technical expert supporting new and existing customers in the Miami/Fort Lauderdale territory for Agilent's Pathology and Genomics Solutions, focusing on pre-sales consultation, post-sales implementation, and assay optimization.
Role type
In-Field Customer Application Specialist (Pathology)
Builds
Pathology and Genomics solutions for clinical and laboratory environments
Domain
Life Sciences / Diagnostics / Pathology
Deliverable
client delivery
Required skills
Immunohistochemistry (IHC), Special Stains, H&E, Molecular techniques (ISH/FISH), scientific and technical background in pathology workflows, on-site training delivery, troubleshooting, pre-sales consultation
Preferred skills
HT or QIHC certification, bilingual proficiency in English and Spanish
Technologies
Pathology and Genomics instrumentation
Responsibilities
Provide pre-sales scientific and technical consultation, support customer meetings and presentations as technical subject matter expert, co-travel with Sales Account Managers to develop new business, support post-sales installations including on-site training and Performance Qualification, optimize customer assays, deliver on-site and remote troubleshooting, act as customer voice for product development feedback
Seniority
Mid-level, hands-on IC
