Lead Business Analyst
Core
Lead end-to-end operational and business analysis for large-scale federal loan servicing programs, ensuring alignment across operations, technology, policy, and compliance requirements.
Role type
Lead Business Analyst (Management Consulting)
Builds
Operational models, KPI compliance plans, technical approaches, and process reengineering initiatives for federal loan lifecycle functions.
Domain
Federal government / Financial services (Loan Servicing)
Required skills
Requirements gathering, process mapping, gap analysis, documentation, stakeholder management, proposal development, technical solutioning, team mentorship, business process reengineering, risk identification.
Preferred skills
Agile/Scrum methodologies, automation tools, workflow orchestration, Lean Six Sigma, PMP, MBA/MA/MS in related field, management consulting experience.
Technologies
Power BI, AI-enabled process improvement tools, workflow orchestration tools, collaboration platforms.
Responsibilities
Lead business analysis for federal loan programs, drive process reengineering, partner with stakeholders to define requirements, facilitate cross-functional sessions, support proposal development, mentor junior staff.
Seniority
Senior, hands-on IC with leadership responsibilities