Senior / Product Ops Specialist (NEA)
Core
Partner with Product Managers to drive product intelligence, operational standards, and user feedback loops for public sector digital transformation products.
Role type
Senior Product Operations Specialist
Builds
Waste data platforms, reporting portals, and public recycling portals for policymakers, businesses, and households.
Domain
Public Sector / Smart City Technology / Waste Management
Deliverable
dashboards & analysis
Required skills
Product lifecycle management, stakeholder management, process design, data pipeline setup, risk and incident management, OKR alignment, feedback loop design
Preferred skills
Product management or agile certifications
Technologies
Jira, Confluence, Tableau, Power BI, Google Analytics, PostHog
Responsibilities
Co-own outcome metrics (launch success, time-to-insight, operational health), set up and maintain product intelligence layers (data pipelines, dashboards), design playbooks and operating standards, manage risk and incidents, drive OKRs connecting operational work to product outcomes, build operating cadences across teams and vendors
Seniority
Senior, hands-on IC