Senior Product Manager
Core
Own and evolve critical areas of patient experience, trust, growth, and operational excellence for a telehealth platform.
Role type
Senior Product Manager (Healthcare/Telehealth)
Builds
Patient-facing care flows, internal operational tooling, and platform features for Canadian patients.
Domain
Healthcare / Telehealth
Deliverable
product features
Required skills
Strategy definition, roadmap development, cross-functional leadership, systems thinking, ambiguity navigation, Shape Up methodology, JTBD frameworks, AI tool experimentation, technical fluency, data fluency, commercial awareness.
Preferred skills
Experience in healthcare, fintech, logistics, or trust-sensitive environments.
Responsibilities
Define strategy and roadmap for complex product areas; identify opportunities via customer insights and data; translate objectives into prioritized outcomes; lead discovery, shaping, delivery, and post-launch iteration; write product briefs for engineering and design; drive alignment across engineering, design, clinical operations, and marketing; evolve internal operational tooling; evaluate product performance using quantitative and qualitative data; champion product thinking and decision-making practices.
Seniority
Senior, hands-on IC
