Intake and Assessment Officer - Port Macqaurie
Core
Coordinate intake, assessment, referral, and service allocation for individuals experiencing mental health challenges and housing instability.
Role type
Intake and Assessment Officer
Builds
Pathways to housing stability, independence, and wellbeing for participants
Domain
Social services / Mental health / Housing support
Deliverable
client delivery
Required skills
Intake and assessment, risk assessment, service coordination, case management, eligibility determination, record keeping, stakeholder engagement
Preferred skills
Knowledge of recovery-oriented and person-centred practice, experience in community services or social work
Responsibilities
Conduct intake, eligibility, risk and comprehensive assessments; Review referrals and determine eligibility, urgency and prioritisation; Coordinate participant onboarding and service allocation; Facilitate referrals to appropriate internal and external services; Maintain accurate records, databases, case notes and reports; Contribute to positive housing, independence and wellbeing outcomes for participants.