Training Lead - Food and Beverage
Core
Design and deliver strategic training programs for Hotel and Food & Beverage portfolios, focusing on onboarding, service excellence, and technical skills.
Role type
Senior Learning & Development Lead (Hospitality)
Builds
Service excellence frameworks, compliance training modules, and onboarding programs for hospitality staff.
Domain
Hospitality / Food & Beverage
Required skills
Training program design, classroom facilitation, skill gap analysis, stakeholder management, compliance training delivery, performance coaching
Preferred skills
Experience in luxury hospitality operations, leadership experience, report generation
Technologies
Learning management systems, training materials
Responsibilities
Lead training initiatives across F&B and Hotel departments, facilitate onboarding and service training, identify skill gaps and develop tailored programs, monitor training effectiveness, maintain compliance training coverage.
Seniority
Senior, hands-on IC