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Technical Support Analyst II

Baltimore, MD💼 Full-time🗓 2025-01-31 → 2026-07-31

Core

Troubleshoot and maintain customer-installed mass notification systems to ensure full readiness during emergencies.

Role type

Technical Support Analyst

Builds

Customer support for mass notification systems

Domain

Emergency communication / Mass notification

Deliverable

client delivery

Required skills

technical troubleshooting, system maintenance, customer service

Responsibilities

keep customers' installed systems at full readiness, provide efficient customer service

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