Client Ticketing Services Manager
Core
Manage end-to-end ticketing operations and client relationships for prestigious venues and world-class entertainment events in NSW, ensuring high-standard service delivery and continuity.
Role type
Senior Client Services Manager (Live Events & Ticketing)
Builds
Event ticketing builds, operational setups, and on-site event day delivery
Domain
Live entertainment, ticketing systems, event operations
Required skills
Client relationship management, event operations management, ticketing system mastery, on-site event coordination, business development, problem-solving, technical aptitude for digital processes
Responsibilities
Partner with clients to define event ticketing build requirements and timeframes; manage end-to-end ticketing operations on event days; provide on-site testing and engagement including managing Box Office staff; collaborate on marketing strategies to increase ticket sales; deliver post-event reporting and settlements
Seniority
Senior, hands-on IC