Claims Officer
Core
Manage end-to-end claims, including recovery actions and liability determination, while maintaining electronic claim files and liaising with investigators and assessors.
Role type
Claims Officer
Builds
Insurance claims settlements and recovery actions
Domain
Insurance
Deliverable
client delivery
Required skills
Claims management, Liability determination, Electronic file maintenance, Policy interpretation, Regulatory compliance, Stakeholder liaison, Recovery actions, Customer service, Analytical skills, Problem-solving
Preferred skills
Knowledge of insurance policies and procedures
Technologies
Electronic claim files
Responsibilities
Manage end-to-end claims including recovery actions and liability determination, Maintain electronic claim files and apply settlements timely, Liaise with investigators and assessors, Deliver customer service and facilitate dialogue on policy interpretations, Adhere to established procedures and policies, Contribute to a collaborative team environment